Refund Policy

Thanks for purchasing our products at Julie Kay Way.

In order to be eligible for a refund, you will be required to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

If the product is defective in any way, it needs to be returned within 7 days of use at which point the same following process applies.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions, please contact our customer support team.